Recenlty i was checking system jobs in Dynamics CRM 2011 and i found many of my workflow jobs related to “E-mail to Case” workflow is in waiting conditon.

CRM Workflows

Workflow waiting

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In this post I am going to explain how we can new category for case resolutions in Dynamics CRM 2011.

1. Open any case and click on customize tab.

CRM Customisation

Customise Crm Case

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In this post i am going to explain how you can customise statuscode attribute of appointment entity in CRM Dynamics 2011. By default appointment entity has following statecode and statuscode values.

 

EntityStatus (statecode)Associated Status Reason   (statuscode)

Appointment   (appointment)

0 Open1 Free
2 Tentative
1 Completed3 Completed
2 Canceled4 Canceled
3 Scheduled5 Busy
6 Out of Office

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admin on December 26th, 2012

In this post i am going to explain, how you can check current installed roll up version for CRM Dynamics 2011.

To determine your current build number from the IE web client:

  1. Browse to your CRM 2011 website
  2. Click on the File tab
  3. Navigate to Help
  4. Click on “About Microsoft Dynamics CRM”
CRM Dynamcs Help

MenuCRM 2011 Help Menu

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admin on November 7th, 2012

In this post i am trying to explain, how we can link our facebook page with SharePoint.

Step 1: Add Content Editor Web Part to page

Content Editor Webpart

SP 2010 Content Editor

Step 2: Click inside content editor web part, Editing Tools breadcrumb will appear on top menu.

Editing Tools

Editing Tools breadcrumb

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